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After integrating DPR with ADO, only Epics are reflecting in Release Planning but not all workitems

RC19
Tera Expert

We have integrated ServiceNow Digital Product Release with ADO .I see only epic from ado is getting added to Release Planning of a product but not user stories, bugs and features. I see these user stories, bugs and features are just getting added to the plan of the product but not in the release planning which is confusing as i can't even see option to link those to a release.

 

how is it supposed to work? how can we track our release without work items getting attached to it? please answer.  

6 REPLIES 6

hi @SuryakiranM4342 below images explain my issue in a better way

below is the screenshot from one of the servicenow demos where this user has the ability to see user stories tagged under his epic by clicking on that arrow icon

RC19_1-1770647290519.png

 

Arrow button is missing in my case beside the epic workitem though it has features tagged to it and though these features are visible under work items related list of that epic

RC19_0-1770647193406.png

 

 

SuryakiranM4342
ServiceNow Employee

 

@RC19 ,

The arrow will appear only if there are additional work items associated with it. The Scrum Release table is applicable only for the Agile tool. For other tools, please refer to the sn_devops_m2m_work_item_plan_version table.

This table should contain all the required work items. Ensure that the work items are tagged to the required release version. If a work item is not tagged to any release version, it will not be displayed on the corresponding release scope page.