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Digital Product Release

Gain end-to-end visibility into the release process and automate release readiness, while maintaining governance and compliance.

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Modern Change Academy
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Modern Change Academy

Come join us for a new series of live sessions focused on simplifying and stre...

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Digital Product Release - Adoption Playbook
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Digital Product Release - Adoption Playbook

DPR has a guided admin setup experience making simpl...

gregholevas
Introducing Digital Product Release
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Introducing Digital Product Release

Are you challenged with the need to increase release...

gregholevas
DPR How-to video series
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DPR How-to video series

Check out these short, 5-10 minute videos to help you get up and running with ...

gregholevas

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

FAQ - Release Management v2 End of Life

Introducing Digital Product Release

DPR Getting Started video series

DPR Lab Guide

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

On Demand Events

Introducing Digital Product Rele...
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Introducing Digital Product Rele...

04/02/2024

Ieshia Lilly
Modern Change Academy: Shift Com...
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Modern Change Academy: Shift Com...

09/26/2024

CristinaLau
Digital Product Release Launch & Learn
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Digital Product Release Launch & Learn

In this video series, ServiceNow product experts tak...

gregholevas

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Resolved! How to Track Jira Issues and GitHub Commit History in Digital Product Release Workspace

We have configured the product for DPR usage and connected Jira and GitHub.What needs to be done to ensure that the commit history linked to issues in Jira is also tracked in DPR?Seeing that a Commits tab exists, it seems that the related information...

Question

Resolved! Enterprise Service Desk

Hi I just want to know is there any module called "Enterprise Service Desk" powered by ServiceNow. Whether it is custom based application which is suite of ITSM. Kindly please clarify about this. ThanksSathish

Question

Why is there no reference from App Product Model to Business App?

Hi,I started playing around wit the DPR product a bit. Currently I'm exploring the possibility to create approvals within Release Phases. The overall functionality looks really nice, but I'm wondering why I can only select Users or Groups from the A...

Question

Which SPM license is required for Integration with DPR

I see these two videos. Does this require SPM Pro version or what license is required for this? From sectionWhat’s New in February 2025?https://www.servicenow.com/community/digital-product-release-blogs/what-s-new-in-digital-product-re… 8 min3) Seam...

Question

Digital product Release - ProductRelease testing and associated info on SN itself not by integrating

Dear All- I understand the core functionalities that Digital Product Release offers during the testing phase of product development—such as task creation, integrations, policy association, and GRC integration.However, I’m specifically looking for a s...

Question

DPR Workspace Modifications

Is is possible to modify the DPR Workspace - I would like to have the capability to drill down into the release as well as to be able to view open tasks along with related release and assignee groups.

Question

DPR Workspace Notifications

Can someone provide me with directions on how to get DPR to send notifications to task assignee groups and users. I would like the notification to trigger when task state is Open.

Question

Non-approval task assignment within templates

Our release team is starting to move into Digital Product Release and one of the first things they have asked about is the ability to assign tasks within their release templates as that is not currently available. I know we can develop a customizatio...

Question

DPR and Version Management Understanding

Hello,In my personal instance, I installed DPR version with latest version that is applicable for Xanadú, Zurich and Yokohama versions.However, I see "Version" option is not available as part of Release Planning option (as previous versions) and It ...

Question

Approval Tasks in Release Template Not Working

When I create approval tasks in my release template by setting "Needs Approval" to Yes and specifying an Approval Definition, the tasks are being generated but Approval Task is not being marked. This issue is occurring in version 2.2.1. This worked a...

Question

Possibility to hide Kanban view in DPR workspace?

Is there an option or configuration to hide the kanban view with the workspace? Would this be in UI builder? Users are getting the notion that they can simply move tasks to a lane. The task view should suffice.

Question

Release Coordinators should be able to create releases

Would it be possible to give the ability create releases to the sn_dpr_model.release_coordinator role? So far, only the Release Admins and Product Managers can create releases. Attempted to update the ACL for the release coordinator to create release...

Question

Resolved! Trigger tasks and approval tasks in a specific order in DPR

In the Digital Product Release workspace, tasks and approval tasks defined in a release template seem to be triggered simultaneously, regardless of the "Order" specified in the template.Is this the intended behavior, as per ServiceNow's OOTB design? ...

Question

Resolved! Digital Product release and Agile Development 2.0 connection

Is there a workflow sample that is available for the Agile development 2.0 tool connections. I cannot seem to find one. I have started to walk through the connector but there seems to be an issue and not sure what I am missing. It appears to have mad...

Question

Resolved! Unable to create Change Request from DPR Release record after Feb Upgrade

Dear ServiceNow Team, After Feb upgrade to DPR, unable to see "New" button to create Change Requests in Release record, instead can see greyed out button "Assign to me". Looking for clarification, if this is an expected behavior? OR some issue in in...

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Digital Product Release

Hot Topics

Modern Change Academy

gregholevas

Digital Product Release - Adoption Playbook

gregholevas

Introducing Digital Product Release

gregholevas

DPR How-to video series

gregholevas

Getting Started

Getting Started

Welcome Guide

Product Checklist

Quick Start

FAQ

FAQ - Release Management v2 End of Life

Introducing Digital Product Release

DPR Getting Started video series

DPR Lab Guide

Measure and Grow

Measuring Success

Product Docs

Performance and Measurement

Value Measurement

On Demand Events

Introducing Digital Product Rele...

Ieshia Lilly

Modern Change Academy: Shift Com...

CristinaLau

Digital Product Release Launch & Learn

gregholevas

Resources

What's New Blog

Release Notes

Entitlements

Store

Related Products

IT Service Management

DevOps Change Velocity

Change Management in SOW

ServiceNow Impact

Resolved! How to Track Jira Issues and GitHub Commit History in Digital Product Release Workspace

Resolved! Enterprise Service Desk

Resolved! Trigger tasks and approval tasks in a specific order in DPR

Resolved! Digital Product release and Agile Development 2.0 connection

Resolved! Unable to create Change Request from DPR Release record after Feb Upgrade

Let's connect together