Hello All, Can you please help me in understanding all important dates w.r.t release management in DPR and also importance of release calendar. How to handle collisions in deployment dates, release calendars through api or through manual updates. Tha...
Hi all, I have below requirements in Digital Product Release: 1. I want to create a release record from background script and apply a release template to it. But on the release record I could not see any particular field which stores this template va...
Hi, i have a use case which i am trying to implement. User should be able to create a release from Inc/RITM/Sctask forms for this i have created an UI action on Inc form 'Create Release' which will redirect user to Create Release page on DPR workspa...
Hi All, I'm trying to map a requirement to OOTB capabilities of DPR, where there is a Product, let's say "Sales Tool", and the team currently doing the releases for this product are maintaining the versions for every component of the product independ...
We have integrated DPR with Github and everything was fine last month. recently, the GitHub token was expired so the connection was lost. Token was regenerated and was updated in Update Credentials of the DPR connection Tool. It says connected but al...
Hi all, I have a client who wants to integrate GitHub Actions with ServiceNow Digital Product Release (DPR). One of their use cases is to run GitHub Actions pipelines from within a DPR.I know that ServiceNow doesn't offer this functionality and doesn...
Would it be possible to give the ability create releases to the sn_dpr_model.release_coordinator role? So far, only the Release Admins and Product Managers can create releases. Attempted to update the ACL for the release coordinator to create release...
After installing DPR, I found it difficult to know what Roles to assign to what Personas. The documentation mentions Personas in https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/digital-product-release/concept/dpr-expl...
Hi All, Once we integrate GitHub with DPR workspace as per ServiceNow documentation, then what all features are made available which helps in release process (and in what phases of release they are helpful)?Please explain in process terms as I am fro...
I would like to inquire whether there is any supporting product documentation that outlines the list of fields that can be transferred from Azure DevOps (ADO) to ServiceNow DPR once the connection between DPR and ADO has been established.Having acces...
Hi All, I am trying to integrate ServiceNow DPR with GitHub as per documentation Onboard GitHub using Workspace • Zurich IT Service Management • Docs | ServiceNow . In the Tool Setup page i am getting below error as below. Alert level: Critical.Tool...
We have configured the product for DPR usage and connected Jira and GitHub.What needs to be done to ensure that the commit history linked to issues in Jira is also tracked in DPR?Seeing that a Commits tab exists, it seems that the related information...
Hello All, We have integrated ADO with ServiceNow DPR and we observed that we can only track Epics & tag them to a release record. The release duration of an EPIC in our process takes months/years. So, we want to tag user stories, bugs and release re...
I am trying to understand the relationship between release record and change request record. I am thinking that in release management process (Ex: DPR) once UAT phase is completed, we create a change request from that release record, get all approval...
Hello All, We are trying to connect ServiceNow DPR with our ADO as per ServiceNow documentation. While doing so, the Tool Setup page stopped in configure webhook automatically page as in progress since yesterday as shown in below picture. But when I ...
