Are there conditions to reschedule (or retarget) a release? If so, what are they?

[KurianP]

Are there conditions to reschedule (or retarget) a release? If so, what are they?

I am doing testing in the development environment and have created new releases. When i attempt to reschedule the release there are a multitude of cases where the release action button does not show the cancel release or retarget option. 

What if any are the conditions in DPR to support canceling a release?

What if any are the conditions in DPR to support retargeting a release?

[Tanushree Maiti]

Hi @KurianP 

1. On the Retarget release dialog box, select a different release readiness target from Release readiness target.
   Note:

   The new release readiness target date must be within the defined schedule of the release.

   2. You can also make the release as an out-of-band release by selecting Out of band.

This option depends on the system properties—out_of_band_release_allowed and out_of_band_release_roles. For more information, see Digital Product Release properties.

1. 1. If you selected the out-of-band option, then select a release calendar from the Release calendar to tag the release and use its release target.

   Refer: SN Doc : Retarget a release (DPR) 

[KurianP]

Thanks for the initial response, however i think there is an issue.

1)We have created multiple release during this testing phase in DPR. There are under a handful of releases that have a release action button available to them (with cancelation and retargeting option).  I am not even seeing those options for the majority of release that we are testing with. (In the scenario that i am referring to, i have a release admin role).  

According to the SN knowledge references, the options for that should be there, but they are not. 

2) By default after creating a target date and associating a release under the target date, should a release manager role or release admin be allowed to modify or cancel the release?

[SuryakiranM4342]

Hi @KurianP ,

Hi  ,

1. The Retarget option is only available for stage-based releases, meaning the release template type must be set to stage. The Cancel release option appears only after any release has started.

2. Users with the release admin or product manager role (sn_dpr_model.product_manager or sn_dpr_model.release_admin) can access the retarget/cancel option.

For more details refer the following doc:

https://www.servicenow.com/docs/r/it-service-management/digital-product-release/dpr-work-stage-relea...

https://www.servicenow.com/docs/r/it-service-management/digital-product-release/dpr-work-release-rea...

[KurianP]

thanks for the response, in the test cases that we have developed, we are leveraging staged based templates and leveraging the release manager role, so those conditions are already met and should provide the results to see the release action attributes of cancel and retarget, (it is not)

What other conditions need to be met for release cancelation and retarget actions?