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Need help in understanding release process and understand the relationship between them

RC19
Tera Expert

Hi All,

 

Through Digital Product Release API • Australia API Reference • Docs | ServiceNow we can create release related records via api. Can someone help me understand the whole flow around release process through this api examples.

 

example.

Step 1 : we create a release calendar through one of these Apis where we provide only release name, release admin and description details

step 2. create release target and associate it to release calendar

step 3: create release and associate release calendar and release target to it

what next ?

 

is this correct flow? can you please add more info on how release target is related to release calendar and on this process flow for maintaining this whole part via api.

 

 

 

 

 

 

 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @RC19 

 

We use an Application Programming Interface (API) in ServiceNow whenever we need to automate business processes, connect external third-party software, or extend the platform's core functionalities beyond out-of-the-box UI features.

 

Here , API is already given. 

For testing Either BY Rest API explorer or postman , you can use these API and create/Fetch the release record with proper payload  and credential (needed for postman/ from 3rd party)

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Hi @Tanushree Maiti My main concern was related to release management process. is the process flow given by me in above question correct? any idea?