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CSDM Adoption Roadmap and Outcomes - Recorded December 7th 2023

John Spirko
ServiceNow Employee
ServiceNow Employee
‎12-07-2023 01:04 PM

Presentation View / Download: CSDM Roadmap and Capabilities for DSF - July 2024

Speaker: John Spirko - Sr. Executive Enterprise Architect, ServiceNow

Things you will learn:

  1. 12 Common Service Data Model (CSDM) use cases
  2. What parts of the CSDM do I need to define for my use cases
  3. How CSDM adds value
  4. Minimal viable models

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