John Spirko
ServiceNow Employee

Presentation View / Download: CSDM Roadmap and Capabilities for DSF - July 2024

Speaker: John Spirko - Sr. Executive Enterprise Architect, ServiceNow

Things you will learn:

  1. 12 Common Service Data Model (CSDM) use cases
  2. What parts of the CSDM do I need to define for my use cases
  3. How CSDM adds value
  4. Minimal viable models

18 Comments
John Spirko
ServiceNow Employee

Also, Luca's deck doesn't have the roadmaps.

Steve Gibb
Tera Contributor

Hi, the link says the content is no longer available. Does anyone have a new link or a copy of the deck?

John Spirko
ServiceNow Employee

@Steve Gibb Try again, I just extended it.

us47700868309
Tera Explorer

Thank you for the Learning

singhdev
Tera Contributor

I stumbled upon this video through my youtube suggestions list. @John Spirko Great session with lots of good insights and a great deck to support the discussion. The link for the deck seem to have expired, is there any chance to revive it or make the slide available for download? I am working on a similar engagement and could re-purpose some of the slides of the deck, to convey my message.  Thanks!

John Spirko
ServiceNow Employee

@singhdev Check using that same link; I just put a brand new one up based on Luca's new deck.  You'll be the first to use it.  Let me know how it is.  

If you drill down on the roadmap, the drill will be back on the detailed slide's lower right.

jayr
Tera Contributor

Is there an updated version somewhere? I'm unable to access it using the links above.

 

Thanks!

dberner
Tera Contributor

I would alos be interested in an updated version. This was a very helpful document, obviously much less useful once it is over 1 year old.