The Zurich release has arrived! Interested in new features and functionalities? Click here for more

John Spirko
ServiceNow Employee
ServiceNow Employee

Guest Speakers:
      Mike Osterling - President at Osterling Consultant and Coauthor of “Value Stream Mapping, by Karen Martin and Mike Osterling"
      Mark Bodman - Sr. Product Manager Data Foundations, ServiceNow
      Martin Chabarria - Sr. Executive Enterprise Architect, ServiceNow

Seven things you will learn: 

  1. What are Value Streams, and what’s the difference between Value Stream Mapping and Value Stream Management
  2. What are the goals and objectives of Value Stream Mapping
  3. What’s the relationship between Value Stream Mapping and Value Stream Management
  4. Identifying and engaging the right stakeholders
  5. How to manage Value Streams
  6. Why Value Stream Mapping and Value Stream Management are both critical.
  7. Why Strategic Planners prefer Value Streams