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John Spirko
ServiceNow Employee

Register now for our forum call on March 16th at 8:30 AM Pacific Time

Speakers

  • Mitchell Pautz - Senior IT Service Management Analyst at the University of Southern California
  • Mark Bodman - Senior Product Manager for CSDM at ServiceNow

Discussion Topics 

  • ITIL and CSDM 
  • The Open Group Standards and CSDM
  • Sections of standards that are helpful for CSDM design
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