Digital Portfolio Management - Adoption Playbook

[n_kaura]

Welcome to the Digital Portfolio Management (DPM) Community series! 

This guide will help you plan and start your implementation of DPM to be set-up for success. 

Digital Portfolio Management (DPM) is a unified workspace that allows service and application owners to holistically view and collectively manage their services and applications through the full lifecycle of Plan, Build, Run, and Optimize - all from a single workspace. DPM pulls in data from across the ServiceNow platform and surfaces it to the user in the context of the portfolios owned by them and enterprise portfolios managed by them.

DPM has a OOTB guided Admin setup experience that makes it simple to deploy and quicker to achieve first value. In the graphics below, we showcase the different maturity levels that you reach and the adoption milestones you need to track for complete value realization. 

As shown, you’re able to achieve many of the benefits of DPM at the first maturity level, without committing to a long, complex implementation. When you’re ready, you can expand your usage and proceed to the next level, building on the value realized in the first. To help facilitate this journey, we’ve created an Adoption Playbook for DPM. This guide walks you through the overall adoption journey and provides prescriptive guidance on how to progress from one maturity level to the next.

Stay tuned for further updates and additional details in coming months, along with a greater focus on the value and benefits you can achieve.

Download below, and get started today!  

For more guidance on DPM, join our upcoming events to connect with other ServiceNow customers and meet with ServiceNow DPM experts! 

• Get valuable tips and learn best practices 
• Hear important updates from ServiceNow 
• Network and collaborate with your peers

Refer to the DPM Toolkit Community Article Series to view more resources on DPM. Checkout the new DPM community hub and ask your questions in the DPM forum. 

  

If this article was helpful, please give it a 👍 (thumbs-up) and bookmark it for future updates!  

[jbbaka74]

I have an issue with the task validation of the knowledge management implementation, whereby I was to . Configure the Policies knowledge base to include English and Spanish (Espanol). The 

instructions: Your customer requires that knowledge authors of the Policies knowledge base have the ability to create knowledge articles in English or Spanish. 

1. Enable translation management.

My issue is that i have done all the steps and still not able to validate this. All my task in this module were done except this one in order to submit completion which is at 89 percent at present.

I need help to validate this.