ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Introduction Employee Center product OOB provides curated experience for users as part of unified taxonomy As part of EC, EC pro unified taxonomy implementation design phase, it's required to find out all your content ( Knowledge Article Categorie...
Academy Session Overview We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity. Thi...
Discover best practices and tips for branding your Now Mobile experience to customise the look and feel to align with your organisation’s identity. Branding V/S Theming: Branding: The Pre-Login Experience Branding refers to everything the u...
Introduction Employee Center Product has faceted search widget OOB which renders content from AI search source attached to Employee Center Service Portal. OOB AI search configuration works great with usual AI search souces e.g Service Catalog, KB...
Feature Demo Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests. The new experience introduces configurable tabs, filters, and ...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector (version 1.0.9) application. Refer to the External Search Connect...
Overview In today’s fast-paced and hybrid work environment, employees expect quick and seamless access to workplace services — anytime, anywhere. Organizations are supporting a wide range of work personas, from frontline and remote workers to desk-ba...
ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Academy Session Overview of Notifications functionality (5:10 - 18:50)Demo of Front-end Experience (19:10 - 23:44)Admin configurations (23:55 - 30:35)Demo - how to configure notifications (30:40 - 47:05) Introduction We’re excited to introduce t...
Feature Demo Academy Session Overview of Employee News functionality along with November enhancements of this feature Live walk-through of Employee News front-end and Authoring Experience ( Demo start 33:35 onwards) Feature Overview...
Introduction ServiceNow User Experience Analytics is a feature that allows organizations to analyze user interactions and behaviors within the ServiceNow platform. It provides valuable insights into how users navigate, interact with, and experience...
Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...
Academy Sessions   1. Refresher on Experience & Service Feedback - May 2025 session Live walk-through of end-user experience for feedback capability (Demo 17:00 – 21:40) Post-feedback loop (Demo 25:50 – 27:46) Live walk-through of admin experience ...
Looking to catch up on what’s new—or revisit key updates—in Employee Center (Pro)? This archive brings together all our release blogs and highlight webinars since the Rome release, offering a one-stop hub for everything we've delivered. Whether you'r...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Did you notice with Employee Center, when you update the Employee Center Header, suddenly several errors appear when loading Employee Center? And even when y...
Academy Session Introduction We’re thrilled to introduce the new unified Appointment Booking feature, now available on both the Employee Centre Pro Portal and EC Pro Kiosk. This feature allows employees to easily schedule HR appointments, whet...
Employee Center Academy is a series of sessions where the ServiceNow product team teaches how to do various Employee Center configurations, live, on an actual ServiceNow instance. We will have product experts on hand to demonstrate concepts, prov...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The "My items" widget on the Employee Center homepage displays all user activity that requires your input or review. What is displayed under the "My active ...
We’re looking for people who use ServiceNow Employee Center (and EC Pro!) to help us shape what comes next. Whether you're actively using the product or supporting others who do, your insights are incredibly valuable to us. By joining our research p...
Feature Demo Academy Session Introduction to Unified Employee Profile & Org Chart Live walk-through of end-user experience ( Demo 22:30 - 32:00)Live walk-through of admin experience ( Demo 37:30 - 49:05) For other feature deep-dives, refer...
Jen Holland
ServiceNow
seanflack
Steph Morillo
Lisa Latour
