ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Feature Demo Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests. The new experience introduces configurable tabs, filters, and ...
You can change the search box text on the search widget where AI is enabled (i.e. ctrl + right click > instance options) by changing the “placeholder” field. However, if you would like to include a dynamic value such as current logged on use...
Feature Demo Academy Session How Content Experiences and Content Publishing can enable you to communicate the right message to the appropriate audience Create and publish content as part of a campaign (Demo -> 32:10 - 50:35) For other fe...
Academy Session Overview of Notifications functionality (5:10 - 18:50)Demo of Front-end Experience (19:10 - 23:44)Admin configurations (23:55 - 30:35)Demo - how to configure notifications (30:40 - 47:05) Introduction We’re excited to introduce t...
Academy Session Overview We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity. Thi...
Employee Center Confidential Roadmap webinars are a series of sessions where the ServiceNow Unified Employee Experience Product Team presents the vision and upcoming roadmap plans of the team. These roadmap webinars are conducted every quarter. ...
Academy Session Introduction We’re thrilled to introduce the new unified Appointment Booking feature, now available on both the Employee Centre Pro Portal and EC Pro Kiosk. This feature allows employees to easily schedule HR appointments, whet...
Use case: On the My Request page, there is a filter for Open Request and Closed Request. These two filters shows same columns as Request, State, and Updated. The business requirement was that if I select Open Request in the filter, then the columns ...
Steps to reproduce the issue: Navigate to “ESC Portal” under Self-Service.In the search bar, type job.After searching the above keyword, you will be redirected to the “/esc?id=search” pageOn the search page, in the All tab, we have the Filters sectio...
Please find the solution below Navigate to Service Portal > WidgetClick NewCreate a new widget with Watch List functionalityI have attached the XML of the Watch List Widget After creating the widget, we need to display it on the My Request page of th...
Introduction Employee Center Product has faceted search widget OOB which renders content from AI search source attached to Employee Center Service Portal. OOB AI search configuration works great with usual AI search souces e.g Service Catalog, KB...
With ServiceNow Now mobile application enable your employees to act and stay productive wherever they are, whether they’re commuting, travelling, or working remotely, your employees can keep the work moving even when they are not on their work desk o...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector Feature Demo Introduction We’re thrilled to announce the l...
Feature Demo Introduction Streamline your workflow with the App Launcher capability by accessing all your assigned applications right from the Employee Center Pro home page. With a simple one-click action, employees can effortlessly reach their...
Sometimes there is a customer requirement to validate file names while using attachment type variable on catalog form. Example: don't allow some special characters in file name This article will help you for the same 1) Create onChange catalog client...
Academy Session Introduction The mega menu navigation menu dictates how employees navigate and discover available resources and content within your organization. By implementing appropriate mega menu configurations, you can enhance the browsin...
Feature Demo Academy Session What is Dynamic Topic Microsites and Rich Content Editor and guidance around related best practices Live demo of how to configure Dynamic Topic Microsites For other feature deep-dives, refer to other top...
Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...
Employee Experience Academy is a series of live, hands-on sessions where the ServiceNow product team demonstrates how to configure the Employee Experience product suite. This includes Employee Center, Now Mobile, Browser Extension, Kiosk, Micro...
Overview In today’s hybrid and fast-paced work environment, employees expect seamless access to workplace services—anytime, anywhere. Whether travelling, working remotely, or simply away from the desk, ServiceNow’s Now Mobile app ensures that employe...
Jen Holland
ServiceNow
seanflack
Steph Morillo
Lisa Latour
