ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Feature Demo Introduction Streamline your workflow with the App Launcher capability by accessing all your assigned applications right from the Employee Center Pro home page. With a simple one-click action, employees can effortlessly reach their...
Sometimes there is a customer requirement to validate file names while using attachment type variable on catalog form. Example: don't allow some special characters in file name This article will help you for the same 1) Create onChange catalog client...
Introduction Employee Center Product has faceted search widget OOB which renders content from AI search source attached to Employee Center Service Portal. OOB AI search configuration works great with usual AI search souces e.g Service Catalog, KB...
Academy Session Introduction The mega menu navigation menu dictates how employees navigate and discover available resources and content within your organization. By implementing appropriate mega menu configurations, you can enhance the browsin...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector Feature Demo Introduction We’re thrilled to announce the l...
Feature Demo Academy Session What is Dynamic Topic Microsites and Rich Content Editor and guidance around related best practices Live demo of how to configure Dynamic Topic Microsites For other feature deep-dives, refer to other top...
Academy Session Overview We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity. Thi...
Feature Demo Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests. The new experience introduces configurable tabs, filters, and ...
Academy Session Feature Overview We’re thrilled to introduce an intuitive Q&A-powered self-service experience called Guided Self-Service in Employee Center. Guided Self-Service helps employees self-serve easily on high-complexity and high-volume...
Employee Center Academy is a series of sessions where the ServiceNow product team teaches how to do various Employee Center configurations, live, on an actual ServiceNow instance. We will have product experts on hand to demonstrate concepts, prov...
Academy Session Introduction We’re thrilled to introduce the new unified Appointment Booking feature, now available on both the Employee Centre Pro Portal and EC Pro Kiosk. This feature allows employees to easily schedule HR appointments, whet...
Overview In today’s hybrid and fast-paced work environment, employees expect seamless access to workplace services—anytime, anywhere. Whether travelling, working remotely, or simply away from the desk, ServiceNow’s Now Mobile app ensures that employe...
Overview of Article: This article provides guidance for organizations migrating content from an existing portal or intranet to ServiceNow's Employee Center (EC) / Employee Center Pro (EC Pro), offering recommendations on how content can be effectivel...
Mobile Employee Service Portal (MESP) pages in Now Mobile Your One-Stop Guide to MESP for Seamless Employee Experiences in Now Mobile app What is MESP? MESP stands for Mobile Employee Service Portal, it allows organisations to bring their existing ...
The visibility of topics on the Employee Center portal can be controlled by user criteria set at the topic level.Below are the key behaviors to help you understand how topic visibility works: Default Behavior: If the security checkbox is unchecked, ...
Academy Sessions 1. Refresher on Experience & Service Feedback - May 2025 session Live walk-through of end-user experience for feedback capability (Demo 17:00 – 21:40) Post-feedback loop (Demo 25:50 – 27:46) Live walk-through of admin experience ...
Employee Center Confidential Roadmap webinars are a series of sessions where the ServiceNow Unified Employee Experience Product Team presents the vision and upcoming roadmap plans of the team. These roadmap webinars are conducted every quarter. ...
ServiceNow is excited to share the list of finalists for our 2025 Best Employee Portal Contest!! The quality of all the submissions this year exceeded our expectations - the judges and executive sponsors were blown away by every contestant's de...
Note: As part of the Yokohama release (EA on 30th Jan), we are deprecating the SharePoint Online Search Connector and replacing it with a new, Raytion-based External Content Connector (version 1.0.9) application. Refer to the External Search Connect...
Introduction Employee Center product OOB provides curated experience for users as part of unified taxonomy As part of EC, EC pro unified taxonomy implementation design phase, it's required to find out all your content ( Knowledge Article Categorie...
Jen Holland
ServiceNow
seanflack
Steph Morillo
Lisa Latour
