Step-by-step setup guide for administrators and implementation teams Requires Zurich Patch 9 (ZP9) Overview This guide walks through the end-to-end configuration of Employee Slate, the AI-native employee experience included in ServiceNow Emp...
Feature Demo Overview In the July 2025 release, we've overhauled the My Requests page in Employee Center to make it easier for employees to view, filter, and manage their requests. The new experience introduces configurable tabs, filters, and ...
Table of Contents Product Overview & Vision What is Employee Slate and how does it differ from Employee Center (Employee Center) / Employee Center Pro?What tech stack is Employee Slate built on? And why?How does Employee Slate relate to ServiceNow ...
Academy Session Introduction We’re excited to introduce Simplified, Side Navigation to the Employee Center, which is a modern, streamlined navigation layout designed to simplify the mega menu and provide an experience on par with consumer-grade ...
Employee Experience Academy is a series of live, hands-on sessions where the ServiceNow product team demonstrates how to configure the Employee Experience product suite. This includes Employee Center, Now Mobile, Browser Extension, Kiosk, Micro...
You can change the search box text on the search widget where AI is enabled (i.e. ctrl + right click > instance options) by changing the “placeholder” field. However, if you would like to include a dynamic value such as current logged on use...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Did you notice with Employee Center, when you update the Employee Center Header, suddenly several errors appear when loading Employee Center? And even when y...
Academy Session Introduction The mega menu navigation menu dictates how employees navigate and discover available resources and content within your organization. By implementing appropriate mega menu configurations, you can enhance the browsin...
Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, The "My items" widget on the Employee Center homepage displays all user activity that requires your input or review. What is displayed under the "My active ...
Academy Session Overview of Notifications functionality (5:10 - 18:50)Demo of Front-end Experience (19:10 - 23:44)Admin configurations (23:55 - 30:35)Demo - how to configure notifications (30:40 - 47:05) Introduction We’re excited to introduce t...
Academy Session Overview We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity. Thi...
We’re excited to announce the first plugin release following the Moveworks acquisition by ServiceNow: Moveworks for Employee Center. This new plugin enables organizations to integrate Moveworks’ AI-powered conversational experience directly into S...
Academy Sessions 1. Refresher on Experience & Service Feedback - May 2025 session Live walk-through of end-user experience for feedback capability (Demo 17:00 – 21:40) Post-feedback loop (Demo 25:50 – 27:46) Live walk-through of admin experience ...
Feature Demo Academy Session What is Dynamic Topic Microsites and Rich Content Editor and guidance around related best practices Live demo of how to configure Dynamic Topic Microsites For other feature deep-dives, refer to other top...
This is how to get the Topic Banner image to display. When creating a new topic and adding a banner image, it doesn't show up automatically. Let's fix that!! Here is my example No Banner image You want to update the "Topic Header" widget. Hover...
Getting started with Employee Center FAQs on Getting Started with Employee Center FAQs on Employee Center (EC) vs EC Pro features Deploying Employee Center (Including Migration from /sp to EC) FAQs on Employee Cente...
The visibility of topics on the Employee Center portal can be controlled by user criteria set at the topic level.Below are the key behaviors to help you understand how topic visibility works: Default Behavior: If the security checkbox is unchecked, ...
This guide will help you get up to speed on Employee Center and is a great place to come back to as our product evolves. Table of Contents Employee Center BasicsRelease DetailsEmployee Center Widgets, Pages, and Capability OverviewKey decision factor...
Introduction ServiceNow User Experience Analytics is a feature that allows organizations to analyze user interactions and behaviors within the ServiceNow platform. It provides valuable insights into how users navigate, interact with, and experience...
ServiceNow’s Now Mobile app brings IT support, HR services, facilities requests, and more into a single, intuitive mobile experience. Whether employees are submitting requests, tracking statuses, or approving tasks, Now Mobile helps them stay product...
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