We are excited to announce the September 2025 release for Now Assist for Employee Experience. This release includes enhancements to Employee Center and Employee Center Pro. Below are the key new featu...
Here’s a consolidated FAQ list for ServiceNow Employee Center notifications. EC Notifications Servicenow General Questions What are Employee Center notifications?Notifications provide a unified experi...
As I've been looking into performance issues related to portals, I decided to run a few tests in different browsers just to do some basic comparisons. This is just to check the portal in my PDI in eac...
We are excited to announce the July 2025 release for Employee Center and related applications. This release includes enhancements to Employee Center and Employee Center Pro. Below are the key new feat...
Slowness with portals is something I've run into at a number of organizations. A typical situation is a user goes to the main landing page of the portal and then it sits there churning while everythin...
One item I left off the prior blog related to organizing Taxonomy was to keep the taxonomy structure relevant by promoting popular pages by setting the order to lower values in the order to position t...
This post will look at organizing Taxonomy to manage Topic Pages. The structure is what will make them show up in the Mega Menu right where you want them. It will give users a logical A to B path goin...
Now we can break down the how Taxonomy supports functions on the portal, starting with Search Filtering. The basic function here is if you perform a global search on the portal, you will get a number ...
One thing that is always interesting as you start to work with organizations about a new portal is defining a taxonomy structure for an Employee Center Pro setup. Taxonomy is all about the content. It...
When configuring the Feedback Definitions, one current limitation is being able to define what assignment group to assign the Feedbask to depending on which page the user is on when using the "Provide...
Now Assist in Virtual Agent enhanced chat is a conversational support experience within a dynamic window. It also includes the ability to have multiple active conversations and superior search capabil...
We are excited to announce the May 2025 release for Employee Center and related applications. This release includes enhancements to Employee Center and Employee Center Pro. Below are the key new featu...
We are excited to announce the January 2025 release for Employee Center and related applications. This release includes enhancements to Employee Center, Employee Center Pro, ServiceNow add-in for Micr...
We are thrilled to announce our 2025 version of the Best Employee Portal Contest (BEPC). This contest is open for ALL ServiceNow customers to show off their excellence and ingenuity in portal design a...
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Portal Slowdowns - The Beginning
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Winners of our 2024 Best Employee Portal Contest (...
