Add the approval/Reject button under my task widget in ESC portal

shivanipriy
Tera Contributor

Hi All, 
I need to add approval/reject button in ESC portal under my tasks of "My active item" widget. If any tasks is going for approval such as RITM and request then it will show approval and reject button at the bottom in portal page. As of now, it is showing view details button which needs to be change. Kindly share your inputs if anyone knows that configuration and how to fix it. 
Kindly find attached screenshot for reference

3 REPLIES 3

Pradeep Thipani
Mega Sage

Hi @shivanipriy ,

 

By default, if a logged-in user has any active approvals, they will be displayed on the Employee Center. Have you made any changes to the out-of-the-box (OOB) configuration? If not, please raise a request and impersonate the user to whom the approval was assigned. For reference, see the image below.

 

PradeepThipani_0-1727410669646.png

 

Please mark helpful and accept the solution if my response helpful.

 

Regards,

Pradeep

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

Hi Pradeep, 
The buttons is visible for change request tasks approval. But the issue are happening for request and requests item. when any request approval is assigned to me then It will show view details on portal and I want the approval/reject button as same as of change request tasks in request item 

shivanipriy
Tera Contributor

Hi Pradeep, 
The approval/reject button is visible for change request task to me as well in portal. But I want to visible the same button for request and request item tasks, when any request approval is assigned to me. For now it is showing view details button for request item.