On click og child topic from taxonomy it should redirect to the custom page created

jananirs
Tera Contributor

I have created a Taxonomy as news and features under this news , trading stories are there. On click of new it should redirect to the custom page I have created instead of using the OOB template in topics. How to achieve this.

2 REPLIES 2

Huynh Loc
Mega Sage

Hi @jananirs ,

Out-of-the-box, ServiceNow Taxonomy Topics cannot directly redirect to a custom page.
Clicking a topic always opens the OOB topic page.

To achieve redirection, you must use supported alternatives, such as Quick Links

Content items linked to a custom page.

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Laveena-Agarwal
Mega Sage

Hi @jananirs 

 

If you’re not modifying the OOB taxonomy, there’s nothing to worry about.

You can reference the custom page in the Template field of the Topic. I created a new blank page for this purpose and attached it to the Topic’s Template field—it worked fine.

However, I did receive a warning message, so you may need to reattach the content once to ensure everything is properly linked.

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