On click og child topic from taxonomy it should redirect to the custom page created
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
I have created a Taxonomy as news and features under this news , trading stories are there. On click of new it should redirect to the custom page I have created instead of using the OOB template in topics. How to achieve this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Hi @jananirs ,
Out-of-the-box, ServiceNow Taxonomy Topics cannot directly redirect to a custom page.
Clicking a topic always opens the OOB topic page.
To achieve redirection, you must use supported alternatives, such as Quick Links
Content items linked to a custom page.
If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Hi @jananirs
If you’re not modifying the OOB taxonomy, there’s nothing to worry about.
You can reference the custom page in the Template field of the Topic. I created a new blank page for this purpose and attached it to the Topic’s Template field—it worked fine.
However, I did receive a warning message, so you may need to reattach the content once to ensure everything is properly linked.
