Announcement - widget

[kali]

Hi All, 

On the portal we are having banner i am able to restrict the users who see the banner can the same be applied to widget announcement . On the announcement page there is can view related list  , i want to know which script include is achieving this. Thanks in advance.

[Robbie]

Hi @kali,

It is possible to apply User criteria to portal widgets. There are several steps required.

Take a look at the following links and step through them. Of course, test and play with this on Dev / Non Prod or you PDI before applying to Prod.

User criteria for the Service Portal:

https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/build/service-portal/concept/...

Activating the plugin:

https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/build/service-portal/task/act...

Set the User criteria:

https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/build/service-portal/task/act...

(You'll see the other links by following these ServiceNow doc articles...)

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.


Thanks, Robbie

[kali]

Hi @Robbie,

I am trying to create  a new widget which displays text but i want to hide the text for some users. In the announcement banner there is can view related list similary i want to extend the functionality for the new widget. I would like to know how in the oob widget this is done.