Parameters of Widget in Tab Configuration (Ticket Configuration) is overwritten

CrysZz
Tera Contributor

4 hours ago

Hi experts, I have a problem when configure Ticket Configuration.
My Ticket Configuration is on table "sc_req_item".
Then, I have create record in Tab Configuration:
- Type = Custom

- Widget = Data table (OOTB widget)

- Widget parameters: table = sc_task
However, when I check the tab in Portal page, the data in tab is sc_req_item.
Why the table of widget is changed and how can I fix it?
Thank you so much for helping me.

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PoonkodiS
Giga Sage

58m ago

Hi @CrysZz 

could you change the widget type to Data Table from Instance Definition and lets see if it is configure correctly

-Poonkodi

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