Parameters of Widget in Tab Configuration (Ticket Configuration) is overwritten
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3 weeks ago
Hi experts, I have a problem when configure Ticket Configuration.
My Ticket Configuration is on table "sc_req_item".
Then, I have create record in Tab Configuration:
- Type = Custom
- Widget = Data table (OOTB widget)
- Widget parameters: table = sc_task
However, when I check the tab in Portal page, the data in tab is sc_req_item.
Why the table of widget is changed and how can I fix it?
Thank you so much for helping me.
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3 weeks ago
Hi @CrysZz
could you change the widget type to Data Table from Instance Definition and lets see if it is configure correctly
-Poonkodi
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3 weeks ago
I tried, but it seems like some errors occurred. The widget displays nothing.
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3 weeks ago
I tried, but it seems like some kind of error occurred.
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3 weeks ago
I have added debug breakpoint in the server script of Data Table from Instance Definition widget, but nothing happen.