catalog item not working in employee center

Roopa11
Tera Expert

Hi All,

 

We have recently implemented employee center.

 

One of the catalog not working , means not showing any questions in employee center but working fine in old portal and in mail catalog view.

 

Please let us know what can be issue.

 

Thanks

Roopa

8 REPLIES 8

Sandeep Rajput
Tera Patron
Tera Patron

@Roopa11 Could you please attached some snap shots related to this issue.

Roopa11_1-1692615310168.png

EC portal view

 

Roopa11_2-1692615343502.png

 

its normal view.. here all variables are visible but in EC view

 

Thanks

Roopa

@Roopa11 On your catalog item variables, can you check if the following checkboxes are set to checked.

 

Screenshot 2023-08-21 at 4.50.11 PM.png

yes Sandeep all are checked 

 

Thanks

Roopa