Employee center: AI search is not working even though typo handling is enabled

[sagar_basu]

Hi All,

We want users to be able to search for catalogs and KBs with misspelled words in employee center.

We have enabled AI search and configured, still misspelled words are not corrected /shown the right results.

Is there any configuration that we are missing. Please help.

Thanks,

[Dan O Connor]

Hi @sagar_basu , just to confirm, if you go into the Search Profile, do you have a Typo handler selected?

[sagar_basu]

Hi @Dan O Connor ,

Yes, it is enabled . Any other leads please?

Thanks,

Sagar