Employee Center Incident form view

gayatri13
Tera Contributor

How to hide urgency or priority showing on incident form view of employee center.

 

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

1. Go to "My request filter" from application navigator.

2. search for "Incident Portal" and remove the Priority from secondary field to display:

Screenshot 2022-12-05 at 12.38.52 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

View solution in original post

3 REPLIES 3

RaghavSh
Kilo Patron

1. Go to "My request filter" from application navigator.

2. search for "Incident Portal" and remove the Priority from secondary field to display:

Screenshot 2022-12-05 at 12.38.52 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

@gayatri13 were you able to achieve this?


Raghav
MVP 2023

Yes ,Thank You .@RaghavSh