Employee center Language Switch widget

VasuSaiSoS
Tera Contributor

3 weeks ago

Hi Team,

If I switch the language, the taxonomy is not showing browse all feature. Any idea why its happening?

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3 REPLIES 3

GlideFather
Tera Patron

3 weeks ago

Ahoy @VasuSaiSoS,

 

could you possibly add a screenshot to better understand? Optimally good and not good scenarios to compare, thanks

_____
Answers generated by GlideFather. Check for accuracy.

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VasuSaiSoS
Tera Contributor
In response to GlideFather

3 weeks ago

VasuSaiSoS_0-1778591744791.png

This is from PDI
In my working instance I am missing the browse technology services 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @VasuSaiSoS 

 

Refer KB: KB2629971 ServiceNow Employee Center – Knowledge Articles Not Displayed After Language Switch 

 

Resolution

 

  • Enable the system property enable_topic_content_lang_fallback to allow content fallback when switching languages.
  • If the property must remain false due to business requirements, apply a customization or update set to handle language preference changes dynamically.
  • After implementing the update set or enabling the property, test by switching languages and verify that knowledge articles display correctly without requiring logout or cache clear.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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