Employee center - point My Requests at RITM's instead of REQ

[User485076]

Hi, 

We would like to show RITM's instead of REQ's in the My Requests widget. I have cloned the widget and created my own but unsure on the coding. Has anyone been able to do this?

Thanks!

[User531964 · Accepted solution]

There is no need to clone the widget. Just follow the steps defined here https://docs.servicenow.com/bundle/sandiego-employee-service-management/page/product/employee-center/task/configure-ec-requests-page-filters.html

[User485076]

Thank you! That did the trick however when you click on the request link, it goes to a blank page now. Any idea?

[User485076]

Think I've sussed it out. Changed the portal page to 'ticket' which looks to be working. Thanks for your help