Employee Center taxonomy creation

GabijaS
Tera Contributor

Hello, 

 

In personal instance I try to create a new taxonomy. To do that I simply clone a default 'Employee' taxonomy, add a name and in Portals > Employee center > Taxonomy, I change taxonomy to my newly cloned. The problem here is that after making updates and saving them I still can't see taxonomy on my Employee Center. And if I revert back to default taxonomy, I can see it on my portal.

 

I have already checked some open resources and Employee Center Essentials (Yokohama) courses.

 

Maybe someone knows how to fix it? I believe it is an easy fix, however I can't figure it out how to do it.

 

PDI no taxonomy.pngpdi with taxonomy.png

4 REPLIES 4

Brian Lancaster
Kilo Patron

Have you opened the employee center portal and added your taxonomy to the available ones?

  1. Go to Service Portal > Portals
  2. Open your employee center poral
  3. scroll down taxonomy tab and make sure your new taxonomy is listed.
    BrianLancaster_0-1765302573606.png

     

Hi Brian,

Yes, I've added my taxonomy in Portals.

AndersBGS
Tera Patron
Tera Patron

Hi @GabijaS ,

 

Have you remembered to sync the hierarchy under the advanced portal navigation? afterwards logout and log back in to adopt your changes?

AndersBGS_0-1765405662721.png

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hello Brian,

 

I use classic version of Employee Center and cannot find this button. Is it possible that this feature is available only for Employee Center Pro version?