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Hello everyone,
We are looking to implement the Out-of-the-Box (OOB) 'Provide Feedback' functionality on our custom portal. This feature is currently active on the Employee Service Center (ESC) portal, and we would like to enable the same capability for our custom portal.
Could you please advise on the steps required to enable this? I have attached a screenshot for reference.
Thanks in advance for your help!
Solved! Go to Solution.
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yesterday
Hii @Advaitk ,
Follow these steps to show "Provide Feedback" on Custom Portal :
Ensure that the header in your custom portal theme matches the header used in the Employee Center.
Then, create the feedback configuration and feedback definition for the custom portal.
Shashank Jain
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yesterday
Thank you for marking my response as helpful.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
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yesterday
Hi @Bhavya11,
Thanks for the link. This is very informative. We have gone through the link but didn't find steps/configuration/information about how to enable it in the custom portal.
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yesterday
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yesterday
Hii @Advaitk ,
Follow these steps to show "Provide Feedback" on Custom Portal :
Ensure that the header in your custom portal theme matches the header used in the Employee Center.
Then, create the feedback configuration and feedback definition for the custom portal.
Shashank Jain