Error Message displaying on the Portal
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04-28-2025 05:04 AM
I have observed below error message on the screen while removing users from Project. Want to know what kind of message is this, thanks.
"Read opeation on table kb_knowledge_base from scope 'AIA Datalake' was granted and added to 'AIA Datalake' cross scope privileges"
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04-28-2025 05:09 AM
is it coming all the time?
is it coming for admins and non-admins both?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-29-2025 03:23 AM
hi @Ankur Bawiskar, As of now we have seen this error once for normal users. Admins didn't have seen this message yet. I got this error when I access the portal for the first time on the specific page.
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04-29-2025 03:25 AM
@Ankur Bawiskar Could you let me know, what kind of error message is this and is it related to RCA (Restricted Caller Access) ?
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04-29-2025 03:29 AM
you need to check that portal page and it's widget.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader