Getting the error while Loding the employee center portal
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4 weeks ago
Hi All,
Need assistance on one of the issue that occurring while trying to launch the ESC portal.
Above is the attached error that is getting while launhing the ESC portal first time.
As the current plan is to migrate from SP to ESC.
Please let me know anyone faced the same kind of issue.
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4 weeks ago
Hi @tippireddip ,
Have you developed any custom widgets in ESC? This type of error typically occurs when creating widgets without proper mapping between parent and child elements. Please verify those configurations taxonomies, widgets.
Thanks,
Pradeep
Regards,
Pradeep
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4 weeks ago
Hi Pradeep,
Thank you for the swift response.
Didn't developed any custom widget, Just for the first time wanted to explore the ESC portal and opened it and these errors are there on the portal.
Checking from my end, will update you what is causing these errors.
If you have any suggestions on where to check and what might cause this, please let me know.
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4 weeks ago
Hi @tippireddip ,
At this point I suggest you to repair your plugins and update as you have not done any customizations.
Thanks,
Pradeep
Regards,
Pradeep
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4 weeks ago
Was this working fine earlier?
Did you recently upgrade and the issue started coming after that?
did you check the widget which it's telling?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader