Hiding conditional variable set - Xanadu

KayTheNovice
Tera Contributor

There are fields that I would like to appear IF and when a certain choice has been selected on a request form. I put them in a variable set and tried to follow a few tutorials on creating a UI Policy that would make them visible only when a certain option has been selected, but so far no luck. They are always on the form regardless of what is selected. At my wit's end. Any help would be greatly appreciated

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@KayTheNovice 

does your catalog UI policy apply on RITM or Catalog task View?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Catalog task view