- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2022 09:54 AM
Hi everyone,
I need to remove from the user profile page the link for "Configure multifactor authentication", to do this, I have cloned the "hri_user_profile" page and the "User profile" widget but I don't know how to connect my cloned things to User profile menu in the headbar(look the image).
Any suggestion ?
Thank you in advice.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2022 10:44 AM
You will need to edit your cloned page to use the widget. The easiest way to accomplish this is to open the Service Portal > Pages record. Click on the "Instance" where the new cloned widget should go.
Click on the "Widget" tab and select your cloned version.
To update how the new cloned page is opened, update the Page Route Maps. You can select the specific Portal(s) this should occur on. The "Route from" should be the OOB value of hri_user_profile. The "Route to" would be your new cloned page. You may need a second record where Route From = user_profile, in case there is an older service portal still active too.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2022 10:44 AM
You will need to edit your cloned page to use the widget. The easiest way to accomplish this is to open the Service Portal > Pages record. Click on the "Instance" where the new cloned widget should go.
Click on the "Widget" tab and select your cloned version.
To update how the new cloned page is opened, update the Page Route Maps. You can select the specific Portal(s) this should occur on. The "Route from" should be the OOB value of hri_user_profile. The "Route to" would be your new cloned page. You may need a second record where Route From = user_profile, in case there is an older service portal still active too.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-02-2022 01:38 AM
Dear Susan,
Thank you for your reply. It's worked !