We are currently on the Yokohama version of ServiceNow. I am hardly a developer and have been learning Employee Center and Pro over the last two years as we have transitioned our whole intranet over to this platform. In our employee taxonomy, we have...
Hello All,I have created some taxonomy topics also have order value for those topics but still those topics are coming in Alphabetical order only in esc portal.@Ankur Bawiskar any idea what can be done?
I have added a new topic, and to that topic, I have included a few catalog items. This is working fine. However, I need to add a background color/image to the menu items, similar to what is shown in the images below.How i can achieve this ?
Hi All, I am trying to get my menu to display like this image, but it seems to stop at level 2 and will not show anything under it. How do I configure my taxonomy/APN to show level 3?
We have a custom support portal within our global application and are looking to use the content experiences feature. Is it possible to utilize this feature and publish content directly to our custom support portal? Currently, when attempting to publ...
I am trying to understand because in one of our discussion regarding using EC pro in our support portal that the vendor SN will be deprecated, Can anyone in this group confirm of this?
I am trying to edit a "button" inside of a widget on our Employee Center homepage. 1. CTL + Right Click on the widget 2. Select "Page in Designer"3. Select "Quick Links" widgetThis is where I get stuck, I want to be able to edit the "button" in the W...
In the Virtual Agent Lite version(integrated with MS Teams), can one clarify on :• any documentation available for the internal search/logic used by the Lite Virtual Agent• How KBA and catalogue suggestions are prioritized• if the Virtual Agent Lite ...
When i am making tasks as primary in activity configuration it is disappearing from my active item widget and when advance box is unchecked will it display 0 or will not display 0.
Manager who is able to view his team member HR profile and he should not see other members hR profile. how to implement this HRSD module. I am not getting new tab to create a New acl for this requirement. Please suggest steps or share some video mate...
Hi I am working in Xandu an I lost my pdi with a custom app. I installed Employee Center under my custom instance and I kept noticing that the dom plugin was not installing. I should have installed it globally for all of the updates. I have a wicked ...
In the platform view I've been able to post annotations that are just plaintext. It seems that the workspaces like to put this blue box behind things.Any way to get rid of the blue box?If there is no way to do that, how could I put Plain Text at the ...
How can I prevent certain users (based on their roles) from accessing the employee center? I can redirect to /sp or the SOW easily enough, but that doesn't prevent the user from simply changing the url to /esc. I want to prevent them from accessing /...
We are planning to move to ESC from existing SP portal. What are some of the recommended Taxonomy nodes (L1, L2) for IT service organization?
Hi,We’re running into an issue with the “Enable connected content autosync on topics” property in the Employee Center. According to the documentation, this should automatically sync new knowledge articles (and other content) with their related topics...