How connect cloned page and widget for replace User's default profile page in Employee portal

Dario_C
Mega Sage

Hi everyone, 

I need to remove from the user profile page the link for "Configure multifactor authentication", to do this, I have cloned the "hri_user_profile" page and the "User profile" widget but I don't know how to connect my cloned things  to User profile menu in the headbar(look the image). 

 

Any suggestion ? 

 

Thank you in advice.

1 ACCEPTED SOLUTION

Susan Britt
Mega Sage
Mega Sage

You will need to edit your cloned page to use the widget.  The easiest way to accomplish this is to open the Service Portal > Pages record.  Click on the "Instance" where the new cloned widget should go.

SusanBritt_0-1667238106301.png

Click on the "Widget" tab and select your cloned version.

SusanBritt_1-1667238143390.png

 

To update how the new cloned page is opened, update the Page Route Maps.  You can select the specific Portal(s) this should occur on.  The "Route from" should be the OOB value of hri_user_profile.  The "Route to" would be your new cloned page.  You may need a second record where Route From = user_profile, in case there is an older service portal still active too.

 

View solution in original post

2 REPLIES 2

Susan Britt
Mega Sage
Mega Sage

You will need to edit your cloned page to use the widget.  The easiest way to accomplish this is to open the Service Portal > Pages record.  Click on the "Instance" where the new cloned widget should go.

SusanBritt_0-1667238106301.png

Click on the "Widget" tab and select your cloned version.

SusanBritt_1-1667238143390.png

 

To update how the new cloned page is opened, update the Page Route Maps.  You can select the specific Portal(s) this should occur on.  The "Route from" should be the OOB value of hri_user_profile.  The "Route to" would be your new cloned page.  You may need a second record where Route From = user_profile, in case there is an older service portal still active too.

 

Dear Susan,

Thank you for your reply. It's worked !