How to add a record producer link in the header of Employee Center or Service Portal ?

[Jean-Emmanuel 1]

I want to add a link to a record producer in the header of ESC (optionally with an icon)

Here is an illustration of what I want to do (in orange color):

How can I do that?

[AnirudhKumar · Accepted solution]

Check this out:
Creating Menus in portal

Your menu type needs to be URL, as shown below:

In the HREF /URL field, you will only have to add url in the format :

/sp?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9