How to disable Employee Center access to the User on portal ?

Virendra K
Kilo Sage

Hi All,

 

Employee Center platform activated and appearing on portal. Client want Employee Center option to be disabled for end user so that Users cannot hit /access it accidently. 

What is way to delink or disable the access for users on portal / ITIL view?

 

Regards,

Virendra 

3 REPLIES 3

Community Alums
Not applicable

Hi @Virendra K ,

The Employee center itself is a unified Portal.

Which Portal are you talking about here? Can you share a screenshot please

 

Hi Sandeep,

 

Employee Center portal yet to start /available to end users but till that time how we could hide /delink the esc page so that users should not use/open it accidently.

 

Regards,

Virendra

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box there's no option to disable portals. You could rename a portal suffix, though accidently people can than still end up on such a portal.

 

What you also can do, create a re-direct. That people who end up on out-of-the-box portals you don't use (like /kb /esc etc), are re-directed to your specific portal.

 

Multiple ways too achieve such. One could be:

- 2021-09-27 - Article - Redirect (inactivate) Service Portal, e.g. from /sp to /esc


Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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