How to edit "contact us for help " on esc portal

Prasanna_Patil
Kilo Sage

‎03-25-2026 07:26 PM

Hello All

 

Can someone suggest how to edit this widget on esc portal

 

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Regards,
Prasanna
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Ankur Bawiskar
Tera Patron

‎03-25-2026 07:30 PM

@Prasanna_Patil 

screenshots please

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Prasanna_Patil
Kilo Sage
In response to Ankur Bawiskar

‎03-25-2026 07:46 PM

 Hi @Ankur Bawiskar here you go

Please hit like and Mark Helpful if you liked it
Regards,
Prasanna
Preview file
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Ankur Bawiskar
Tera Patron
In response to Prasanna_Patil

‎03-25-2026 09:11 PM

@Prasanna_Patil 

I couldn't find it

55.png

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Prasanna_Patil
Kilo Sage
In response to Ankur Bawiskar

‎03-25-2026 09:13 PM

Hi @Ankur Bawiskar this is "Request for help" widget itseems. However i want to understand how to edit the details

Please hit like and Mark Helpful if you liked it
Regards,
Prasanna
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