How to edit "contact us for help " on esc portal

Prasanna_Patil
Tera Guru

Hello All

 

Can someone suggest how to edit this widget on esc portal

 

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Regards,
Prasanna
7 REPLIES 7

@Prasanna_Patil 

did you check how that widget renders that contact us?

I couldn't find that widget as well in my PDI

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Huynh Loc
Mega Sage

Hi @Prasanna_Patil ,

Please go to the sn_ex_sp_static_content table (Employee Center → Get Support module) and edit the “Contact us” record.image.png
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Tanushree Maiti
Kilo Patron

Hi @Prasanna_Patil 

 

If your are looking for OOB HR contact form  then you can look into 

page 

Screenshot 2026-03-26 094936.jpg

 

Screenshot 2026-03-26 094759.jpg

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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