hr_caseClosedRequestFilterUtil

valentin3
Tera Guru

Hello guys,

I need your help again.

I cloned the OOB widget from ESC portal "my_requests" and after I put my cloned widget in the page I am getting the following error messages. 

valentin3_0-1723549872670.png



I need your help with where are this script include function called in the instance? I see some filter in the name. What do I need to change in order to not see these errors anymore? I want to mention that I cannot find those scripts in the instance. 

Please advice,

Valentin

1 ACCEPTED SOLUTION

Yes, I know what you are saying, but it's not present on the cross scope privileges.....

 

looks like they are called from filters, but i cannot see the record.

View solution in original post

7 REPLIES 7

Mark Manders
Mega Patron

Check on the 'cross scope privileges' in your instance. Probably the ones you need are already created on 'requested'. If you put them to 'allow' it should work.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Yes, I know what you are saying, but it's not present on the cross scope privileges.....

 

looks like they are called from filters, but i cannot see the record.

And you have resolved it now?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

No, I hope I can do it somehow...i don't have the role and the scope to see them...so it's big prroblem