HR Success Dashboard indicators

abirakundu23
Mega Sage

Hi All,

 

As per customer requirement have installed HR Success Dashboard Indicator in lower instance.

Product Doc: https://www.servicenow.com/docs/bundle/washingtondc-employee-service-management/page/product/human-r...

1.There is one filter called "Service Group" & it has 2 option " HR" & "All Service Group". 

Can someone please help about OOB configuration of Service Group for HR & All Service Group, i mean where can we check this configuration in backend?

abirakundu23_0-1741005204792.png

 

2. what is "All Service Group" ?  Like data or indicators will include all service groups, not just HR. ServiceNow often organizes various services into different groups & categories. This could  be  IT, Finance etc., Please assist my correct understanding of point 2.

1 REPLY 1

abirakundu23
Mega Sage

Hi @Ankur Bawiskar/@Sandeep Rajput ,

Could you please assist in here ?