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04-27-2023 08:02 AM
Hi,
I have created two External links, which do not appear in the Employee center portal.
Created a quick link record. Its asking me to associate it to a "Topic". Its appearing under a Topic. Which I do not want.
I want it to appear only under "Quick Link" and not under a topic. That is the requirement I have got.
OR
Is it possible to create a "Quick Links" Menu and add these two external page links/URL's under that?
Please guide?
Thanks,
Vaishnavi
Solved! Go to Solution.
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04-27-2023 11:02 AM - edited 04-27-2023 11:08 AM
Hello @Vaishnavi35 ,
For this u need to go to navigator type "External Links" --> click on new --> create a record for ur external link.
Then in navigator type "Quick Links"(inside employee center)--> click on new --> select content_type as "external link" --> select ur external link which u had created from lookup --> mark active --> save
Then go to esc portal and in quick links widget u can control which quick link u want to display in the portal.
Steps: Ctrl + Right click on widget "quick link" --> instance options.
If u want quick link should be page then u don't need to create external link, only u need to go to quick links and choose content type as page. So select as per ur requirements.
@Vaishnavi35 , Please click on "Accept as Solution" and "Helpfuls." If my answer works for you.
Thank you.
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04-27-2023 08:03 AM
Hi @Community Alums
If you can guide me here? Thank you for your help!

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04-27-2023 08:37 AM
Since you don't want me to answer, I won't provide the answer 🙂
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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04-27-2023 09:42 AM
Hi Mark,
Its not like that. Khushboo has been helping me with Employee center related queries. I have tagged her so that she does not miss my question. 🙂
You can always help me if you know the answer.
I apologize if its not appropriate of me to tag her to help me.
Thanks & Regards,
Vaishnavi

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04-27-2023 09:30 PM
For Quick Links like you are describing:
- 2021-11-08 - Article - "Static" Quick Link on Employee Center
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field