Is it possible to add more sorting options in the topic content widget?
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09-05-2024 07:11 AM
My organisation would like to be able to sort in different ways through the articles and request. For example to be able to sort newest to oldest created/updated.
However I see that I only have to option "Popular" and "A-Z". How could I add more sorting options? I can't seem to find any way of doing this.
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11-11-2024 02:49 AM
Hi @Kiara_S ,
Did you acheived the requirement, I have same requirement to accomplish. Please let me know if you havedoneany steps
Thanks in advance
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11-12-2024 03:59 AM
Sadly no. I dropped it, because i was not able to do it without any help. I did create a suggestion for ServiceNow to implement it and that has been put on the backlog.