Is it possible to add more sorting options in the topic content widget?

Kiara_S
Tera Contributor

 

My organisation would like to be able to sort in different ways through the articles and request. For example to be able to sort newest to oldest created/updated. 

However I see that I only have to option "Popular" and "A-Z". How could I add more sorting options? I can't seem to find any way of doing this.

 

Kiara_S_1-1725545091485.png

 

2 REPLIES 2

svani
Tera Contributor

Hi @Kiara_S , 

Did you acheived the requirement, I have same requirement to accomplish. Please let me know if  you havedoneany steps

Thanks in advance

Kiara_S
Tera Contributor

Sadly no. I dropped it, because i was not able to do it without any help. I did create a suggestion for ServiceNow to implement it and that has been put on the backlog.