Even after assigning all Journey-related roles to the System Administrator, the Journey is still not visible when accessing ESC as the System Administrator. Instead, the message "Sorry, either the data doesn't exist or you don't have access" appears.
What’s puzzling is that when I log in with a test user named Shannen Wiley, the Journeys are visible, even though this user doesn’t have any roles assigned. I’m completely at a loss on how to resolve this issue.
Hi
Navigate to Journey Designer -> Journeys
Check if the user is either Employee/Journey Owner/Mentors
Only Employee/Mentors/Journey Owners have access to journeys
Hi
Navigate to Journey Designer -> Journeys
Check if the user is either Employee/Journey Owner/Mentors
Only Employee/Mentors/Journey Owners have access to journeys
