Mega menu is empty after cloning

[Alt30]

Hi community,

I have been going round in circles trying to work out why my mega menu is not populating with topics in my PDI after cloning - it stays plain blue now.

I did all steps as advised: cloned taxonomy (in Empl. taxonomy experience scope), associated it, connected content (from demo data) and yet it is empty still. Disactivated other taxonomies. Cleared cache, logged out ect. still empty. Checked resources for answer and still cant find what might be causing this.

Also find a bit confusing on scopes in regards to this, as there is no clear guidance (for example I followed instructions to clone in Empl. taxonomy exp scope but also watched an instruction video where it was done in Global?)

Can anyone advise please where my issue with mega menu might be? 

Thanks!

[Musab Rasheed]

Hello,

Try to impersonate other user and check it, make sure user has access to whatever trying to view. If nothing works create taxonomy from scratch and check it.

[Alt30]

Hi Musab, it is the same for any other user I tried to impersonate. To try to create new taxonomy - in what scope I should do that? - sorry for asking - I find it a little confusing with so many EC scopes.

[Musab Rasheed]

Create in 'Employee experience taxonomy' scope

[Alt30]

Unfortunately, this did not work, same thing - empty blue line where mega menu should be... Is it possible I accidentally disabled smth by playing with widgets in Portal designer as I replaced the banner image on home page prior to cloning taxonomy?