need to edit RITM form in ESC

[NAYEEMURR]

Hello,

The requirement is, need to add replace Activity with Activity / Comments in RITM form in ESC.

please help me. can't send screenshot due to restriction 

[GlideFather]

Hi @NAYEEMURR,

please provide screenshot and try to explain in more details, your description is too vague to give you any relevant advice or suggestion 😛

[NAYEEMURR]

HI Tera,

Thanks for response. my Issue resolved.

I had picked "Standard Ticket Tab" widget.

and in Server-Side script added the below lines and it works.

//Rename Activity tab to Activity / Comments

    if (data.tabs && data.tabs.length) {

        data.tabs.forEach(function(tab) {

            if (tab.name == gs.getMessage("Activity")) {

                tab.name = gs.getMessage("Activity / Comments");

            }

        });

Thanks,

Nayeem

[Ankur Bawiskar]

@NAYEEMURR 

sorry your requirement is not clear.

Do you want to see activity log in ticket page in portal for RITM?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NAYEEMURR]

Thanks for response. my Issue resolved.

I had picked "Standard Ticket Tab" widget.

and in Server-Side script added the below lines and it works.

//Rename Activity tab to Activity / Comments

    if (data.tabs && data.tabs.length) {

        data.tabs.forEach(function(tab) {

            if (tab.name == gs.getMessage("Activity")) {

                tab.name = gs.getMessage("Activity / Comments");

            }

        });