Newly created overview section not showing on the employee profile in Employee center portal

Pooja58
Kilo Sage

Hi Team,

 

By default the employee profile displays 6 Overview sections in the employee center. As we have created new Overview and added the overview section fields, its not showing on the employee profile in the employee center portal.

Image 1: The Existing overview sections available for employee profile

 

Pooja58_0-1705427601577.png

 

Image 2: Newly created overview section and its section fields as below.

Pooja58_1-1705427705182.png

 

After creating this new overview section, still the employee profile page shows only those sections mentioned in image 1. Kindly help on this, if any other configurations needs to be done, so that newly created section will get display.

 

Thanks,

Pooja

1 ACCEPTED SOLUTION

Nishant12
ServiceNow Employee
ServiceNow Employee

Can you please follow the below steps? 

 

  1. In Navifator Navigate type "Profile tabs" open the menu "profile tabs"under "Employee Profile" 
  2. Open "Overview" tab record .
  3. Open "About" record from Tab widget mappings related list Nishant12_0-1705480720172.png

     

     

  4. Check the overview section created is present under "Sections for Tab Widget" related list . 
  5. If it doesn't exist add by clicking edit.
     Nishant12_1-1705480720497.png

     

     

  6. Once the new overview section is available under the Sections for Tab Widget related list navigate to the employee profile of a user who has an employee record and you should be able to see the new section.
  7.  Nishant12_2-1705480720410.png

     

View solution in original post

5 REPLIES 5

Pooja58
Kilo Sage

Hi Team,

 

Waiting for your reply.

 

Best Regards,

Pooja

Nishant12
ServiceNow Employee
ServiceNow Employee

Hi  @Pooja58  , 

Make sure the user has employee profile record in the table "sn_employee_profile"  by navigating to sn_employee_profile.list in navigator . 

If the user has record. Check below configuration 

  1. Navigate to "Profile tabs" under "Employee Profile" 
  2. Open "Overview" tab record .
  3. Open "About" record from Tab widget mappings related list
  4.  Nishant12_1-1705478151384.png

     

  5. Check the overview section created is present under "Sections for Tab Widget" related list . 
  6. If it doesn't exist add by clicking edit.
     Nishant12_3-1705478322661.png

     

  7. Once the new overview section is available under the Sections for Tab Widget related list navigate to the employee profile of a user who has an employee record and you should be able to see the new section. Nishant12_4-1705478453309.png

     

 

Thanks,
Nishant K 

Hello Nishant,

 

Thanks for your reply.

My employee profile record looks as below. Could you please tell me if any configurations is missing.

I am doing these changes in my PDI.

Pooja58_0-1705480048196.png

 

and these are the related lists available to select.

Pooja58_1-1705480192893.png

Best Regards,

Pooja

 

 

Nishant12
ServiceNow Employee
ServiceNow Employee

Can you please follow the below steps? 

 

  1. In Navifator Navigate type "Profile tabs" open the menu "profile tabs"under "Employee Profile" 
  2. Open "Overview" tab record .
  3. Open "About" record from Tab widget mappings related list Nishant12_0-1705480720172.png

     

     

  4. Check the overview section created is present under "Sections for Tab Widget" related list . 
  5. If it doesn't exist add by clicking edit.
     Nishant12_1-1705480720497.png

     

     

  6. Once the new overview section is available under the Sections for Tab Widget related list navigate to the employee profile of a user who has an employee record and you should be able to see the new section.
  7.  Nishant12_2-1705480720410.png