OFFLINE PDI

[AJAAYP]

HI,

 My PDI has been in waking up mode for 4 days, could anyone please help me.

[AndersBGS]

Hi @AJAAYP 

As you might know, there is no support available from servicenow in relation to PDI, hence your limited to two options :

- Wait, it should come back after some time.

- when you get tired of  waiting, release your instance and request a fresh installation. Note, all work that you haven't  backed up will be lost for good.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards 

Anders

[Sandeep Rajput]

@AJAAYP If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one. Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

[Damir Mestrovic]

I had the same problem, offline for days and refreshing did not help. If you don't have any important information on your PDI just release and request a new one. You will be up in 5min.