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08-07-2025 04:14 AM
Yokohama Patch 6
Updated Employee Center plugins -> Employee Center v38.0.5, Employee Center Core v38.0.3
After updating the Employee Center plugins, Quick Links are no longer displaying in the order defined under Instance Options.
We need the quick links to appear in a specific order.
How can we resolve this?
Thank you
Solved! Go to Solution.
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08-21-2025 03:27 AM
This issue is documented in PRB1916333. The following KB article provides a workaround:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2435419
A fix for this issue is scheduled to be released in the December 2025 release of the Employee Center plugin.
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08-08-2025 05:57 AM
I noticed this, too, and submitted a support case earlier this week. They are still looking into it.
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08-08-2025 06:02 AM
I also opened a support case last night.
Thank you! Now I know it is happening to others too.
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08-11-2025 08:50 AM
I heard back from my case this morning, and SN said it was a product defect, and will be fixed with the Dec 2025 plugin update.
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08-11-2025 10:03 AM
Thank you for the update. That is disappointing news though. Haven't heard back from SN on my open case yet.
