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11-06-2024 10:03 AM
Looking for options.
I have a request for they typehead search configured to only search specifics knowledgebases. I only need 2. If I created 2 AI Search applications to search those knowledge bases. Would that be the simplest working approach? I think there maybe a better options?
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11-06-2024 11:04 AM
Hi @Shawn34!
It's not advisable to create two AI Search Applications because you can only link one to the portal record.
What you can do is create a filter for your indexing:
1. Navigate to your Search Application;
2. Access the Search Profile;
3. In the related list "Search Source," select the Search Source responsible for indexing the knowledge base, or create a new one;
4. Add a filter to index only the bases you want.
If my answer helped you in any way, please mark it as Helpful / Accept as Solution 🎯
Regards,
Isaac Vicentini.
MVP 2025 ✨
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11-06-2024 11:04 AM
Hi @Shawn34!
It's not advisable to create two AI Search Applications because you can only link one to the portal record.
What you can do is create a filter for your indexing:
1. Navigate to your Search Application;
2. Access the Search Profile;
3. In the related list "Search Source," select the Search Source responsible for indexing the knowledge base, or create a new one;
4. Add a filter to index only the bases you want.
If my answer helped you in any way, please mark it as Helpful / Accept as Solution 🎯
Regards,
Isaac Vicentini.
MVP 2025 ✨