Taxonomy
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‎12-21-2023 10:58 AM
Hello Everyone
I Created topics pages under the Taxonomy(Employee) but I can't see on the Portal
Steps Which I follow:
1.Navigate to the Topic
2.Created the Topics
3.Navigate to the Portal(employee center)
4.Activated the Taxonomy(It is Inactive for some reason)
5.Navigated to the "Advanced Portal Configuration"
6.Created the New Record(As Employee)
7.Added all the Topics under the Taxonomy(employee)
8.Selected the "Sync Hierarchy"
9.Navigated to the Portal but I can't see the any thing.
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‎12-21-2023 11:28 AM
Hey there! Is their active content sitting in each topic? There would need to be a KB article or something within each topic to be visible.
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‎12-21-2023 11:35 AM
Yes for Every Topic I added the Connected Content(Added Knowledge Article) but no luck
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‎12-21-2023 01:11 PM
Hi, @Sid564 this article are active and published?
Only for the test proposal, can you add an active catalog item?
After that, you can clear your cache and login to your instance again(Employee Center stores a lot of content on the browser cache)
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‎12-23-2023 07:43 PM
Created 6 topics after clearing 1000 times cache now I can see only 3 Topics and I added Content and Featured Content also but no luck