Taxonomy

Sid564
Tera Contributor

Hello Everyone

I Created topics pages under the Taxonomy(Employee) but I can't see on the Portal

Steps Which I follow:

1.Navigate to the Topic
2.Created the Topics

3.Navigate to the Portal(employee center)
4.Activated the Taxonomy(It is Inactive for some reason)

5.Navigated to the "Advanced Portal Configuration"

6.Created the New Record(As Employee)
7.Added all the Topics under the Taxonomy(employee)
8.Selected the "Sync Hierarchy"
9.Navigated to the Portal but I can't see the any thing.


7 REPLIES 7

@Sid564 ,

 

Are you still facing the issue.

 

Thanks.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

When creating a new topic and adding (active) connected content, it should already work after logout/login. Not more to it.

 

Maybe you just made a small error. Can you share any details, screenshots, etcetera so we can have a look on what you potentially missed?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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rakesh115
Tera Contributor

Hi,

do you get resolution ? Actually I'm also facing same issue. If yes, Please help