Transaction cancelled. Timeout error

[Karteek mulagap]

Hi team, i am creating test incidents and adding some users to watched list, whom i am adding watched lsit, those users are navigating watched incidents list, i am getting error like transaction cancelled, plz suggest me to how to overcome this Time out error problem, attachment is for error reference & URl

Note: - I am trying to retrieve 2 or 3 incidents only.  

URL

nav_to.do?uri=%2Fincident_list.do%3Fsysparm_userpref_module%3Dd3595b840a0a3c7401baa59aa96e4577%26sysparm_view%3Dess%26sysparm_query%3Du_itil_watch_listLIKEjavascript%253Ags.getUserID%2528%2529%255EORwatch_listLIKEjavascript%253Ags.getUserID%2528%2529%255EOR group_listLIKEjavascript%253AgetMyGroups%2528%2529%255Eactive%253Dtrue%255EEQ%26sysparm_clear_stack%3Dtrue

[Prasad Dhumal]

Hello Karteek,

The "Transaction Cancelled" error typically occurs when a user attempts to perform an action that is not allowed or is not valid in the current context. This can be caused by a variety of issues, such as attempting to access a restricted module, attempting to perform an action that is not valid for the current state of a record, or attempting to perform an action that is not authorized for the user's role.

To resolve this issue, check the user's role, and ensure that the action being attempted is allowed and valid.