User Criteria for custom widget on sc_cat_item page Portal (Condition: Catalog = Service Catalog)

[RichardSaunders]

Hello,

I am encountering an issue with creating a User Criteria for my custom Requested For widget. The requirement is for the widget to display only when the catalog is Service Catalog (active=true^sc_catalogs=e0d08b13c3330100c8b837659bba8fb4).

The widget should not be visible for the Human Resources Catalog, as it has its own mechanism for identifying the user (e.g., using the subject person).

Additionally, I noticed that the Instance Options field is greyed out. I manually created an sp_instance, but the field remains unavailable. I am unsure if this is related to the failure of the User Criteria.

Any assistance or suggestions to resolve this issue would be greatly appreciated.

Thank you!

[Mark Manders]

Why is there a widget to just do this? Why isn't it a variable set, so you can easily just apply it to the items that need it (not the HR ones)? 

And I also think that User Criteria need to be user related, so identifying the user somehow, not the catalog. It's 'who can view' not 'where can view'.

[RichardSaunders · Accepted solution]

Figured it out, added this code to my Widget Server Script. 

 
    var sys_id = $sp.getParameter("sys_id");
    var sc_cat_item = new GlideRecord("sc_cat_item");

    if (sys_id && sc_cat_item.get(sys_id)) {
        var catalog = sc_cat_item.getValue("sc_catalogs"); 
        if (catalog.indexOf("e0d08b13c3330100c8b837659bba8fb4") > -1) {
            data.showWidget = true;
        } else {
            data.showWidget = false;
        }
    } else {
        data.showWidget = false;
    }